[Resolved] ICICI — name discrepancy

keshavahs

from Thanjavur, Tamil Nadu

Address:

Kalidasa Road, VV Mohalla, Mysore, Karnataka, 570016

The bank has wrongly put my middle name as surname and surname as middle name. When i tried to correct it at mysore kalidasa road branch they are asking me to provide affidavit with change of name. That doesn't make any sense since i am not changing my name at all. I have provided the proof of my name in pan and aadhar. Both of which are linked to this account with proper name. This is my salary account and it's becoming a headache to correct a simple mistake. They are even asking me to create new account with min balance of 25, 000 just so they can cover their banking problems.

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May 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5reu8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mar 29, 2019

Updated by keshavahs Dear users please take note of this.
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