Beware of the company when they give customer care number or Grievence office cell number or any other number.
AA)The customer care number when dialed will get you SMS link for quick service which will be good for nothing and handled by robot who will ask you stupoid questions like unit link value, policy number etc. Anyother query it will inform it cannot understand. BB) When you hold to talk to any human personnel, Nobody will attend. Thus you will be going round and round.
CC) Now the companys grievence cell is the worst. They will give a number direct [protected] which even God cannot connect since you will get a message to put number 360 before the number which when you do will inform you that check the number. Thus one will go round and round to pass time after taking a policy.
DD) For change of address u can use their portal and upload address proof like Passport etc. But after you do that you get only SMS that they have received request. Afdter that Nothing will Happen and you can pray to GOD.
EE) When you send Address change request with documents by courier to their Malad Office, you will end in paying the courier since nothing will happen. You will not get even a message that they have received the documents.
FF) This is best Company for parasites.
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