ICICI Prudential Life Insurance — cancel my policy & removing agent code

 
1 Review
CUTTACK, Jagatpur, Odisha, India
Thanks & regards. Name of your plan icici pru savings suraksha - lp
policy number 43947600
person insured by this policy manas kumar jena
life insurance cover amount rs. 500000
your premium amount rs. 52250
premium to be paid every year
need to pay premiums for 5 years


Dear sir,
I am a customer of icicipru since 10 years. As i am not
Satisfied with agents, so i had stopped the existing policy and purchased
New policy. I had visited the branch for doing it direct. The purpose of
The policy was pdl (Policy dependent loan)

In short the policy has been done on 2 conditions.

1) no agent code (Direct purchase)
2) pdl (Policy dependent loan) will be done after getting bond paper..

As told in the branch office cuttack, i had waited for 1 month. For coming of bond paper and other formalities.

As i had talked to customer care after a month, i came to know about that
Everything what had been told was white lie. So i feel as i had been
Cheated. Therefore i want to remove my agent code & cancel my policy.

I am already following grievances in various level since 45 days.

It is also another type of mental harassment.

Please take steps to cancel my policy and provide me compensation

Manas kumar jena

Complaint Status


[Nov 01, 2019] ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    21%
    Complaints
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    phone
    +1 860 266 7766
    location
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    ICICI Prudential Life Insurance - cancel my policy & removing agent code