[Resolved]  ICICI Prudential Life Insurance — Cheating on premium payment

Address:

Thane, Maharashtra

I took a loan from DHFL and while taking the loan it was told that it’s compulsory to take a Home Assure insurance policy of the opposite party. I was informed that as per the scheme of the policy, on purchase of policy i would get lot of benefits. Believing these words to be true, i made a payment of Rs 15028/- against policy no. 14728902 to the opposite party. After purchasing the policy, the complainant received a message/mail from the opposite party every year for payment of premium and accordingly he paid the premium of Rs 15028/- to them till 4 years. However, the problem remains that when I visited the office of opposite party to surrender the policy found that it was one time investment policy and the opposite parties had duped him by charging the premium every year. Disappointingly, on having received such fraudulent and deficient services from the opposite parties, I decided to cancel the policy and hence informed their representatives and asked for a refund of his hard earned money but to no avail. I have made several calls and email to Icici pru. Every time I got reply that they are looking in the matter and would resolved the issue soon. After almost 02 months I got call stating that O have been charged fairly and they will not refund the entire amount. This is visible case of cheating by Icici pru. I hereby request you to file a complaint against Icici pru on my behalf and provide me justice.