ICICI Prudential Life Insurance — complaint against misuse the fund to a fraud person

Address:

841301

Date:21/05/2018

To,
Icici prudential life insurance
(Address)

Reference: policy no. 11592469
Subject:complaint against misuse the fund to a fraud person
Dear sir

I, manju devi, wife of mr. Sita ram singh, resident of veer kuwar singh colony, kashi bazar chapra -841301 bihar, having policy no. 11592469 with icici prudential life insurance co. Ltd, chapra branch, have visited the said branch to know the status of my aforesaid policy. It came to my knowledge by the icici pru employee, mr. Vikash (Employee of chapra icici prudential life insurance co. Ltd branch, employee mob no.[protected]) that mr. Manju devi resident of samstipur has claimed my insurance amountrs.260000 (Two lakh sixty thousand) (Approx) in year 2016.

On 09th april, 2018 i submitted a complaint cum request to the branch, mr. Vikash (Mobile no.[protected]) to receive my policy as soon as possible. He assured me that within 10-15 working days of complaint cum request, said policy will be started but neither any action has been taken to revive my policy nor have i received any communication from the concerned department.
Hence, request you to please look into the matter and do the needful at the earliest.
I look forward for your necessary action on the said matter.

Thanking you

Manju devi
Policy no. :11592469
Date of commencement of policy:21/03/2009
Mobile no.: [protected], [protected]
Email id - [protected]@gmail.com