[Resolved]  ICICI Prudential Life Insurance — Complaint against policy application no.-os07159975.

Address:

Kolkata, West Bengal, 700007

With reference to the above, i murari lal dhanuka holder of policy application no. – os07159975. I make it these policy on 18.04.2017, amount of rs.9453/-, which is paid by demand draft. But till now these policy not approved by your branch. I make it these policy to request by your agent sneha tiwari who is work at burrabazar branch icici bank. I want to made these policy in hdfc bank, because on that bank policy premium very low to compare to icici bank, but my relation to bank and burrabazar branch is very good, i drop my idea to make policy in hdfc bank.

When i made these policy, agent told me that my policy sanction within 10 working days, with one month that agent (Sneha tiwari), she neglect any process on my policy matter, always said your policy in working process, but not sanction, after one month she took transfer to other branch, but after that she not take my call, and not give any reply to my call or message, when i complain to burrabazar manager (Rishi mishra) that she not give any reply, he also neglect my problem any took favor of sneha that, i did not call or msg her.

I understand that agent (Sneha tiwari) fraud with me, that’s why i am not continue my policy with any conditioned, i want to closed that policy any how, and want to my money back to my saving account no.[protected] burrabazar branch. I want to that you have to take action against that agent (Sneha tiwari), because she did not give good service for my policy. I want to answer from your side that what kind of action you do against that agent. If you do not any action on this matter then i have to complain to consumer court of your agent and also your icici prudential life insurance.

I need my policy money as soon as possible, otherwise i have take action regard these matter.

Murari lal
Dhanuka
M-[protected]