[Resolved]  ICICI Prudential Life Insurance — fraud committed by insurance advisor and insurance company.

Address:New Delhi, Delhi, 110019

Dear sir / madam,

I am very very depressed because i lost my father recently. This complaint is regarding fraud committed by insurance advisors and insurance company.

My policy advisor is icici bank ltd rlg

Code / license no. 00151827

Insurance advisors / agents (Name: david, mobile [protected] and narendra [protected]) came to my house 2 times to sell the investment plan with claims that you will get return of 22% and there is no hidden charges or commission.

However, they took the commission out of my premium amount without informing me that means my amount invested is less than the sum assured amount.

Deducting commission without informing policyholder is fraud

As you can see below that in first year i was on loss (Rs.8223).

They made false promises and i suffered the loss.

Policy name icici pru wealth builder ii and icici pru guaranteed wealth protector lp doesn’t provided any progress report to me either by telephone or by email.
It was also fraud (Doesn’t provided any progress report) as per the guidelines.
Insurance agents also deducted commission without my consent from my premium payment is also fraud


Date:16 aug 2017
Name: arun kumar
Complaint
Policy number: 19123349
Policy name icici pru wealth builder ii
Policy no 19123349
Policy
Issuance
Date 31-jan-2015
Current
Value as on
31-mar[protected].88 (Loss)
Closing
Balance as on
16-aug[protected].31
*
I took 2 policies

Policy no 18749120 policy name icici pru guaranteed wealth protector lp

Policy no 19123349 policy name icici pru wealth builder ii

My policy advisor is icici bank ltd rlg

Code / license no. 00151827

I am very very depressed. What should i do. When they promised that there will be gain but i suffered loss, they deducted commission without my consent, they make false claims (Return of 22 % p. A.), they didn’t provided the progress report.
Also, please find the attachment.

Address :974/9 1st floor rhs
Street no 9
Govindpuri
New delhi - 110019 delhi (Ut)
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Sep 17, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Shobha/ Arun,

We regret the inconvenience caused. We will have our official contact you to assist you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
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