[Resolved] ICICI Prudential Life Insurance — fraud committed by insurance advisor and insurance company. | |||
Dear sir / madam, I am very very depressed because i lost my father recently. This complaint is regarding fraud committed by insurance advisors and insurance company. My policy advisor is icici bank ltd rlg Code / license no. 00151827 Insurance advisors / agents (Name: david, mobile [protected] and narendra [protected]) came to my house 2 times to sell the investment plan with claims that you will get return of 22% and there is no hidden charges or commission. However, they took the commission out of my premium amount without informing me that means my amount invested is less than the sum assured amount. Deducting commission without informing policyholder is fraud As you can see below that in first year i was on loss (Rs.8223). They made false promises and i suffered the loss. Policy name icici pru wealth builder ii and icici pru guaranteed wealth protector lp doesn’t provided any progress report to me either by telephone or by email. It was also fraud (Doesn’t provided any progress report) as per the guidelines. Insurance agents also deducted commission without my consent from my premium payment is also fraud Date:16 aug 2017 Name: arun kumar Complaint Policy number: 19123349 Policy name icici pru wealth builder ii Policy no 19123349 Policy Issuance Date 31-jan-2015 Current Value as on 31-mar[protected].88 (Loss) Closing Balance as on 16-aug[protected].31 * I took 2 policies Policy no 18749120 policy name icici pru guaranteed wealth protector lp Policy no 19123349 policy name icici pru wealth builder ii My policy advisor is icici bank ltd rlg Code / license no. 00151827 I am very very depressed. What should i do. When they promised that there will be gain but i suffered loss, they deducted commission without my consent, they make false claims (Return of 22 % p. A.), they didn’t provided the progress report. Also, please find the attachment. Address :974/9 1st floor rhs Street no 9 Govindpuri New delhi - 110019 delhi (Ut) Was this information helpful? | |||
Sep 17, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Aug 17, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Shobha/ Arun, We regret the inconvenience caused. We will have our official contact you to assist you with your concern. Regards, Team ICICI Pru Life www.iciciprulife.com | |||
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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