[Resolved]  ICICI Prudential Life Insurance — Giving false reasons to not stopping ppc showing 80 d in ppc

Address:Mumbai City, Maharashtra, 249401
Website:www.iciciprulife.com

Dear sir
(1) i purchased icici life time pension ulip plan in 2002.
(2) one year later in 2003 i opted for critical illness rider
Of rs 2 lakhs.
(3) since 2003 i am getting premium paid certificate showing
80ccc and 80d part of critical illness rider. I am taking income tax
Benefit showing ppc under sec 80d.
Now icici has stopped issuing premium paid certificate showing
80d part of critical illness rider and they give astonishing reply. (1)
They say they were issuing wrong premium paid certificate for last
More than 10 years. (2) so i have take wrong 80d benefit all these
Years. (3) they are saying critical illness rider is inbuilt with my
Policy. Which is factually incorrect. Critical illness rider is not
Inbuilt with my policy. I have opted for critical illness rider one
Year later in 2003. Inbuilt riders are given at same time with policy
In letter dated 7/4/2017 they have accepted that my policy no
00202100 is eligible for 80d benefit. But inanother
Letter they say my policy is not eligible for 80d benefit and tey were
Issuing wrong premium paid certificate all these years.

Please look into the matter and find out the truth. If wrong 80 d
Certificate is issued for 10 years. It is a financial irregularity
Action must be taken against icici for loss of taxes to govt of india.
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Aug 18, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear drsun69,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Jan 04, 2020
Updated by drsun69
The case is pending with insurance ombudsman
Complaint comments 

Comments

Policy no. 21011630 umakanta bal, 15th may 2017 but till now i did Not get above. Sheetal in icici bank at Hong Kong mktg gurgaon branch made my policy.
Asha punj Sharma is not pick up my call. So pls lookinto this matter and sort it out as may as possible else return back my money which has taken by your staff named as sheetal.
ICICI Prudential Life Insurance Customer Care's response, Jul 19, 2017
Verified Support
Dear Umakanta,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life Insurance Customer Care's response, Jul 20, 2017
Verified Support
Dear Umakanta,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life Insurance Customer Care's response, Aug 8, 2017
Verified Support
Dear Umakanta,

We understand that our representative has contacted you and assisted you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

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