[Resolved] ICICI Prudential Life Insurance — Insurance done on my name without my knowledge | |||||
I have received below mentioned messages 08May - Dear Customer, policy documents of your policy no. 20980379 are available on www.ipru.co/?ywvix2fm. Enter the first four letters of your name in lower case and date of birth in ddmm format to view them now. 05 May - Thank you. We have received the premium of Rs.100000 on your policy no.20980379. This will be applied to your policy on the due date or the payment date(if it is after due date). We will send you a confirmation with a premium receipt 05 May - Welcome to ICICI Prudential Life Insurance.Your policy no 20980379 is issued on 04-May-2017.You have a free-look refund option on your policy.Read your policy document for details. To update change your email address SMS EREG EmailAddress PolicyNumber DateofBirth TO 56767 04 May - Dear Customer, Loan Welcome Letter for Acct XX1815 sent by Blue Dart Courier, AWB [protected] on 03-MAY-17. Check status using iTrack feature on iMobile at mobile.icicibank.com/dl 03 May - Thanks. Your ref no is OS07196407 Premium amount Rs 93, 633 has been received. 30 Apr - DEAR CUSTOMER YOUR MORTGAGE LOAN APPLICATION NO67894195HAS BEEN APPROVED BY ICICI BANK.FOR DISBURSEMENT PLEASE CONTACT YOUR SALES REPRESENTATIVE I have applied for a home loan from icici bank. They have done my insurance forcefully and the signature on insurance proposal form (in last page of policy document) also looks forged. Please let me know what is this all about. Where should I lodge the complaint against the bank and its representative. Was this information helpful? | |||||
Jun 26, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support May 12, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Arpit, We have made a note of the details. Our official will get in touch with you. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support May 16, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Arpit, We understand that our official has contacted you and is addressing your concern. We appreciate your patience. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support May 26, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Arpit, We understand that our representative has contacted you and assisted you with your concern. Is there anything else we may assist you with? Regards, Team ICICI Pru Life www.iciciprulife.com | |||||
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025