[Resolved]  ICICI Prudential Life Insurance — investshield - pension scheme surrender amount reg;

I have paid 5 premiums total amount 25000.00 towards invest shield pension scheme due to my job nature moving from one state to another. So i could not able to pay the premiums and scheme got lapsed, now am requesting insurance agency to pay my premium amounts without any interest they are not paying pls look into this and resolve am a old customer of icici bank holding account for the last 15 yrs

Else guide me to approach banking ombudsman to settle the issue

My policy no : 01600613
Policy commencement date: 29/04/2005
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Sep 10, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Jul 28, 2017
Updated by madhu87283
no response
Verified Support
Jul 28, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Madhu,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Jul 31, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Madhu,

We tried contacting you on your registered number but we couldn't get through. Kindly share an alternate number for us to get in touch with you on priority.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Aug 03, 2017
Updated by madhu87283
my mobile no : [protected]
[protected]
Aug 03, 2017
Updated by madhu87283
no body contact till date
Aug 07, 2017
Updated by madhu87283
nobody contact till today even after sharing alternate no

so irresponsible on solving complaints
Verified Support
Aug 10, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Madhu,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Aug 10, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Madhu,

We understand that our representative has contacted you and assisted you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Aug 11, 2017
Updated by madhu87283
icici bank is cheating to their insurance policy holders its not fair on bank, am not asking any interest to my money which I paid through premiums, am requesting my premium only what is the problem to settle my money

as per the reserve bank G.O no one should do like this if not settled am approaching RBI Ombudsman in this regard
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