[Resolved]  ICICI Prudential Life Insurance — Misleading from ICICI Prulife

Address:Bangalore, Karnataka

It is worst company I had ever invested. No one knows their rules and regulations and all are misguiding. While you call back, they charge the call rate from the customer. What a company are they and what all support are they giving to their customers. Do not reply the emails and on call all type of misguidance are happening. I would not recommend any one to invest any money in icici prulife in future. First every day are calling to pay the premium and once I paid no one bother to revive the policy and after making so many calls some thing new has come up. Ridiculous! Most unsatisfied customer Dr. Vikas Gupta [protected]
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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Dear Dr. Gupta,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear sir,
very sorry to hear but it seems very disappointing, share the matter in detail and then scan copy of your policy documents at [protected]@gmail.com, if possible then i will suggest you how to get rid of this
Not yet resolved and solution they have given is not acceptable after paying all the due premium. It can be communicated to me before paying the premium through their customer care which they didn't and now giving me trouble.
Dear Dr. Gupta,

We regret the inconvenience caused. We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.

Regards,
ICICI Prudential Life Insurance
Dear Dr. Gupta,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com from your registered email ID.

Regards,
ICICI Prudential Life Insurance

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