[Resolved] ICICI Prudential Life Insurance — Policy no. 06998895 and 13265424 .

sckedia

from Raebareli, Uttar Pradesh

Website:

www.iciciprulife.com/insurance-library/general-faqs/policy-surrender-faqs.html

My policy no. Are 06998895 and 13265424. I want to surrender both the policies. My pan card is missing but i am submitting pan no. And itr copy etc and voter card as id. The dealing person is telling that pan card is must and itr and other documents are not acceptable for pan verification. We are trying to get payment for last two years, but the officials says that personal attendance of insured person is necessary now when i personally attended then they are telling that pan card is must. We says that you may confirm my pan from income-tax site. Please help immediately.

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Sep 8, 2017

Complaint marked as Resolved

ICICI Prudential Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

ICICI Prudential Life Insurance Customer Care's response Dear Mr. Kedia,

We regret the inconvenience caused. We will have our official contact you to assist you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Verified Support

Jul 17, 2017

ICICI Prudential Life Insurance Customer Care's response Mr. Kedia,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Verified Support

Aug 08, 2017

ICICI Prudential Life Insurance Customer Care's response Mr. Kedia,

We understand that our representative has contacted you and assisted you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com