[Resolved] ICICI Prudential Life Insurance — Unwanted deduction of rs 9160 from account

ratishganve

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra, 400072

On dated 06/06/2017 there is unwanted deduction of rs. 9160/-from my icici bank account. And the reference in account statement stated as [protected]/3005/iprugrpterm/dc

My icici bank account is[protected], andheri western express highway branch.

Few days back before this incident i received one call regarding some policy, in my conversation with i cleary told that i'm not interested in this policy and dont want to activate this plan. Still this thing has happened.

Please do the needful as early as possible and return back my money.

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Jul 25, 2017

Complaint marked as Resolved

ICICI Prudential Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

ICICI Prudential Life Insurance Customer Care's response Dear Ratish,

Request you to share your contact details for us to get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Jun 13, 2017

Updated by ratishganve find below my contact details:

mail id: [protected]@tatapowersed.com
mobile no: [protected] / [protected]

Verified Support

Jun 13, 2017

ICICI Prudential Life Insurance Customer Care's response Dear Ratish,

Thank you for sharing your contact details. Our team will get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Jun 13, 2017

Updated by ratishganve Please find attached transaction details of my account for your refrence & invistigation.

Jun 14, 2017

Updated by ratishganve Hi,

How much time it will take for invisatigation?

Jun 15, 2017

Updated by ratishganve Why there is no response from your team? What is going on?
I can see many such complaints about ICICI prudential life insurance on this forum.
Is this some kind of fraud going on here?

I want you to take immediate action on this and keep me updated.
For your information I'm working for Tata Power wherein all employees are holding their acocunt with your bank. If no immediate action is taken then I will raise this concern to our admin department & then all employees will withdraw their account form your bank immediately.

Again requesting you please dont let me take this isssue further.

Verified Support

Jun 24, 2017

ICICI Prudential Life Insurance Customer Care's response Dear Ratish,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com