ICICI Prudential Life Insurance — wrong policy created by using signature from pan card

Address:

Mandsaur, Madhya Pradesh, 458001

Hi,

My parents purchased a policy number 20283321 with an icici agent where agent told he is insuring my mother (Manju chordiya) as being insured and myself (Sourabh chordiya) as nominee. Without telling us anything, we were given a copy of policy after long time and my parents being not much familiar with documents did not noticed that they actually interchanged the nominee and insurer name. To do this, my signature was copied from my pan card and its clearly visible on policy with a white background. We only realized this when going for a renewal premium when i was about to pay premium.

When i asked agent (Mr. Jagdish) and kept pointing it to advisor (Mr. Manish) he said that is because your mother was not eligible which was completely false and then kept on delaying with some response and saying he will meet. Now he says he left icici so cannot help and is suggesting to take sbi policy because he joined sbi and saying he will cover the money there.

I want this cheat person to be punished and icici to take strict action as well as refund the amount 1 lakh paid as first premium. This agent even abused us when we started telling him that we will complain about the case.

Regards,
Sourabh