[Resolved] ICICI Prudential — Misleading the policy terms, and forcefully selling the policy | |||
Respected sir, I have an ICICI PRU Pinnacle Super-LP, policy No. 17593394. Sir, I was not interested to buy this policy. But this policy is forcefully sold to me in march 2013 by ICICI bank, L.P. Savani road, Surat. I wanted a bank locker but the official said to me that if you will purchase this policy than only we will provide you a bank locker. So i have to purchase this policy to take a possesion of a bank locker. when this policy was forcefully sold to me, I was not explained each and every term and conditions regarding this policy and I was totally misguided. they have told me that in case of discontinuation of the policy you will immediately received your paid premium with 4% rate of interest, but when i am asking them for the same now they are saying that you will get it after the locking period which is 5 yrs. Sir this is clear cut lie which can not be tolerated and this is clearly a fraud case and they made me a fool by hiding the policy facts. Now, sir I need a justice for my Financial and Mental harassment. I have already given a grievance in written to the ICICI Prudential, Parle Point, Surat. and I have also file a complaint to the consumer forum and IRDA. Sir please help me in my fight for my justice as these people are making fool to the society and it is really un-tolerable thing ny financially and mentally also. so please help me in my fight to take back my money as well as the compensation for my financial and mental harassment. Sir i am not able to attach a photo of my complaint as the file size of my photo is bigger than 2 MB. Dr Mayank S Patel +91 [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Patel,
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com from your registered email id.
Regards,
www.iciciprulife.com
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com from your registered email id.
Regards,
www.iciciprulife.com
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance