ICICI — Recharged amount not credited

Address:	624001
Website:	www.icicibank.com

Dear icici,

I did mobile recharge to my bsnl number through icici and the recharge amount didnt get credited to my mobile. But the amount got deducted. It is happening for the second time. I am using bsnl tamilnadu sim card in kerela.

Why it is not getting credited atleast the amount should not get debited.
Kindly look into this.

My account number:[protected]
Transaction id [protected]
Date of transaction: dec, 15, 2016 at 09:56.
Amount: 220

Regards,
Anusha