[Resolved]  ICICI — SMAB Charges

Address:Ranga Reddy, Andhra Pradesh, 500092

Hi, My name is M Karthik Reddy & A/c no. is[protected]. I had opened a salary account in your bank 4 yrs ago. Last week i checked my mini statement as i was in a doubt of my balance to be incorrect & got a shock. I was debited Rs.515.25 for SMAB charges. I also filed an online complaint about this. But the reply i got was useless. They told me that my salary A/c was converted into General Saving A/c. But, here i want to make it clear that i was not informed anything about this conversion of my A/c or about any minimum balance that i had to keep in my A/c. I was even not informed anything before or after the deduction of above said heavy SMAB charges. This is really an unprofessional approach by ICICI bank. So i would request you to refund Rs.515 to my A/c. So that i can consider to pursue my relations with ICICI bank
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Reddy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information