[Resolved]  ICICI — smart star account opening

Address:

Cachar, Assam, 788015

I am mafuz alom laskar of silchar, assam. I am a minor hence wanted to open a minor bank account i. E smart star account in icici.

I had gone to icici bank and enquired about the account. They promised to open the smart star account but later was dissapointed as they said they won't be able to open smart star and i will have to open a young star account for which i need my father's account in the same bank. I was really dissapointed and later had to agree to their terms.

However, i had clearly mentioned not to open a young star account but was given a young star account which is not suitable for me.

I am above 10 years and have all valid documents required but due to inefficiency of the staff their i had to open the young star account. They also didn't have the required forms for smart star account. I am planning to complain rbi about the matter.