ICICI — Unauthorized auto debit charges in credit card

Address:

Chennai, Tamil Nadu, 600088

Hi,

In my icici credit card, i made two purchases in the month of july'16 for rs.18610/- in an emi. I have also purchased others which was not converted into emi of rs. 3496/-.

I missed payment for two months, but till date i have been charged a total of rs.3730/- as late payment charges.

But the totally unacceptable point is i have also been charged auto debit return fee, the option which i dint select only. The auto debit return fee of rs. 12180.

Though i missed two months payment, last month i have paid rs. 6500/- and this month i have paid rs. 6400/-.

And the statement still shows i have to pay rs.14000/-.

Please let me know me know how to resolve this. All the charges i have mentioned are without interest. They also put, vat, service charge and interest.