ICICIbank.com — squeezing interest from the customers, care less staff.
K
kamalakarr gunrapalli
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh, 500053
Website:
www.icicibank.com
Hi, this is kamalakarr from hyderabad. I am go on paying interest but not reducing main amount. So, one day i called to customer care. I asked them about not reducing the main amount. They told me to pay complete amount. I told them that i will pay complete amount whatever they said i paid complete amount and i told to close my account i gave request also. Careless staff they did not closed my credit card account, i got next message interest of 985/- rs. Again i called customer care they are covering their mistakes, arguing that you have not paid on time. Thats why you got interest charges. I said i wont pay the interest charges. This is your mistake. Please close my account. Executive and manager (Udhaya) are covering their mistakes and arguing. I am not going to pay this extra charges on my credit card.
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4efor) in the subject line of your email. Our official will assist you.
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4efor) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team