[Resolved]  ICICIcredit Card — non reversal of fuel surcharge on HP outlet

Address:Sonipat, Haryana

On 5/10/2013 i have swap credit card on HP outlet for Rs 1000 fuel filling. they have charged Rs 28.09 extra as fuel recharge. today on 30/10/2013 i have spoken to customer care and they told me that u havent swipe it from icici card machine thats why charges are not been reversed. before issuing me a card none of these things were informed to me. it means whenever i have to refill fuel first i have to ask person do u have ICICI swipe machine then only i will use ICICI card. Its like we are fool.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '46166032' in the subject line.

Regards,
ICICI Bank Customer Service Team

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