[Resolved] Idea — After 6 months my card not working | |||
Sir my number is [protected]. My name is jayesh jogadia when i purchase this number i provide my driving licence and pancard and own hand written subcribers form. After 6 months my card not working in my phone so i decide to call custmor care ..when they asked about my identity i ans them but they says this number is not in your name i shock and 2 day go to direct idea gallary wher i purchased the sim they called that some mistek from back end and we cant do this bcoz this is prepaid number .. i[censored] want the name change convert into postpaid ... i want to know that how can be such inresposible thay are... every time i called or i am going to other gallary they says same thing that ur identity didnt match on this no. Pls help me out ... this is my mumbai card and old one that im using 3g service on it.. so i do not want to loose and want that they cleary mention my name and proof of identity as i submit... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
dear sir
my number is contactable and idea person talk to me and they said to me that for 72 hours my card been blocked after that card on my name .. I say I am from Mumbai when I take card 3g was available that time I have that old card so if I decide to block for 72 hours you gave me new card so what is my benefit ??? where is my 3 g connection ?? tell me that ...
I want to know that I am not complaining about any other person name in that card and want to convert in my name . this card is in my name is only and they mistake in name and address may name is jogadia jayesh bhimji they write there jayendra jogya bhimji that's it ...same mistake in my address also ...
and this para for consumer forum
dear sir
I thank full to you to such a fast response of my complaint ... but I have one complaint to your side also one person call me on yesterday and tell about my complaints and he said that your complaints solved within 12 hours and you have to pay 50 rs as a charges . I agreed and I say gave me the link that I pay to you as a charges he said just gave me your debit card no. I gave then he say gave me expiry date and all thing I gave and then say cvv no. /// what the hell?? cvv no. how can I gave that no. to unknown person... if you have charges clearly mention and get payment option in your website ... its email add is : [protected]@gmail.com ... if you not solving this complaint its okie my card is working no problem to me at all I just checking other website and I seed one person complaints in your site and I thought that i will try for my complaints that's it ...
my number is contactable and idea person talk to me and they said to me that for 72 hours my card been blocked after that card on my name .. I say I am from Mumbai when I take card 3g was available that time I have that old card so if I decide to block for 72 hours you gave me new card so what is my benefit ??? where is my 3 g connection ?? tell me that ...
I want to know that I am not complaining about any other person name in that card and want to convert in my name . this card is in my name is only and they mistake in name and address may name is jogadia jayesh bhimji they write there jayendra jogya bhimji that's it ...same mistake in my address also ...
and this para for consumer forum
dear sir
I thank full to you to such a fast response of my complaint ... but I have one complaint to your side also one person call me on yesterday and tell about my complaints and he said that your complaints solved within 12 hours and you have to pay 50 rs as a charges . I agreed and I say gave me the link that I pay to you as a charges he said just gave me your debit card no. I gave then he say gave me expiry date and all thing I gave and then say cvv no. /// what the hell?? cvv no. how can I gave that no. to unknown person... if you have charges clearly mention and get payment option in your website ... its email add is : [protected]@gmail.com ... if you not solving this complaint its okie my card is working no problem to me at all I just checking other website and I seed one person complaints in your site and I thought that i will try for my complaints that's it ...
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