[Resolved] Idea Cellular — aadhar updation-sim services deactivation

[Resolved] Idea Cellular — aadhar updation-sim services deactivation

S sudheer Rangisetti from Mehnagar, Uttar Pradesh Nov 6, 2018

Hello team, I am sudheer kumar rangisetti with mobile number [protected] using idea network since 2015. As per the judgement given by supremecourt on 26th september, submitting aadhar card for mobile services is not mandatory. I have not sumitted my aadhar card for idea network and idea has disconnected my services and sim card is deactivated during october 1 st week. I have contacted idea service center/customercare and they are not responding properly, saying idea do not have information related to judgement by supreme court and insisting me to submit aadhar to activate my services. Please look into this issue and resolve asap. Thanks, Sudheer. [protected] Was this information helpful? No (0) Yes (0)
Dec 10, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 08, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you at in different time slots, seems you were occupied. What would be a convenient time to connect with you. Let us know & we'll be happy to assist. Regards, Lakshmi
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Comments

Suneesh Madhavan

from Ernakulam, Kerala

Nov 6, 2018

Sir,
I'm suneesh Madhavan, and I'm reacharging every time above ₹400/- but no network coverage my home town. My home town is chenappady near kanjirappally in Kottayam district. Please ignore your network problems.

Idea Cellular Customer Care's response, Nov 7, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi