[Resolved]  Idea Cellular — unable to connect with idea and other service provider numbers

Address:Mumbai City, Maharashtra

Hello sir,

I was trying to connect with my family members idea no. Through my airtel no. [protected] but unable to connect. That call was unfortunately connected to some one else not even one time (Tried more than 2 hrs.). I was wondering it just a network issue/call switch or some thing else. It was observed that many time on my no. Not only for idea but other service providers. Some times i fill some one tap/record my calls. I think it should be seriously checked by the idea provider why this is happing.

Sir please suggest me can i do the police complaint against the call tap? I think this is the serious matter need to fix.
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Aug 22, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to suggest you that with regards to cross connection issue, kindly contact to your respective service provider for better assistance.

Regards,
Neha
Complaint comments 

Comments

Amount was deducted from my account but amount was not credited to the mobile number.
I Was Recharged with Rs 449 in online Idea.

So please refund the Amount Rs.449 as soon as possible.
Ref Id: NSBI[protected]IGADRZYDP6
Mobile Number Recharged :[protected]
Amount Recharged :449
My account No.[protected]
Date of Transaction.[protected]
Idea Cellular Customer Care's response, Jul 22, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. We tried reaching you on your provided contact number, but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to contact you for your concern.

Regards,
Neha

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