[Resolved] Idea Cellular — Bill payment posting issue

Abhishek Gudibande

from Mumbai, Maharashtra

Address:	Nashik, Maharashtra, 422004
Website:	www.ideacellular.com

I paid (450 rs) month of february bill by idea cellular on 25th march 2016. But there is no update in the bill.
And sim card is not working from yesterday. Its very horrible that they are not even solving issue.
I have provided screenshot of transaction id, transaction number and date, bank details to idea customer care many times.
But they are not solving my issue and blocked my sim card

Here is ransaction description
Inb/[protected]/idea cellular limited (Billdesk)/fe 25-03
Transaction date :[protected]

Can you solve the issue earlier.

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Aug 6, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Ankit.bpr

Dear Team,

We required my call detail last 10 days pls provide my mail id. my mail id is ankit.[protected]@gmail.com it's urgent my no. is [protected]

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 22nd April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular