[Resolved] Idea Cellular — can't get hold of any customer service - pathetic customer support!

Sarthu09

Address:	380004
Website:	www.ideacellular.com

Hi have an idea postpaid number and i am guilty about it now. Since 1 month my number is barred from calling. Though asked them to send a physical bill copy which they never did, till now.

It's been an hour and i'm saturated now realizing how in-convenient your support base could be. For past 1 hour, i was unable to speak to any customer support fellow till now.

I have decided to switch to airtel or vodafone after this mess it sought out.

Please don"t buy idea because you have no idea of the fact they have no idea about their own company.

Sarthak
[protected]

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Oct 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Idea Cellular Customer Care's response Dear Customer,

As checked, your number is barred due to the non-payment of your outstanding amount.
Kindly pay the outstanding amount to reactivate your account.

To know your outstanding amount call on *121*4# from your Idea number.

Regards,
Nehanka