[Resolved] Idea Cellular — charges for calling no 055315, which cannot be dialed from cell phone | |||
I have been charged by idea cellular for outgoing from my no. [protected] to 055315. This no can not be dialer and i found similar complaint registered in 2016 by someone else. I tried to report this to idea with e-mail but they said they can not waive these charges as it is valid as per them. My concern is how can they charge me for dialling such no. Which can not be dialed. Was this information helpful? | |||
Feb 4, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Dec 16, 2017 mohamed mumtaz's response Please activate call
Dec 16, 2017 mohamed mumtaz's response Please solve my problem sortly
Verified Support Jan 02, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the trouble caused. As per our recent telecon, we wish to affirm that your concern has been discussed & resolution has been communicated. Regards, Neha | |||
 2 Comments | |||
Comments
Hey brother, Similar thing happened to me also.
Idea Cellular — excessively charged for a number 055315 call which cannot be dialed.
Hi, I am Suraj Karad, from Pune maharashtra and,
My postpaid idea number was [protected] Maharashtra circle, now I've ported into Reliance Jio due to Idea's SCAM.
Idea cellular is doing some sort of scam to get money easily from its postpaid customers by adding some entry about dialed number 055315, which cannot be dialed and making money like 10 rupees per minute.
I am charged rs 90 unfairly which is very wrong, their customer support is also bad, they don't help you, and they won't take your complaint seriously.
Similar things are happening around to many people (Idea postpaid customers), if you search google only a number 055315 then you will see results that idea cellular is charging for some number 055315 which you cannot dial but they will add it to your postpaid bill and they will add any amount excessively to your regular bill and make money fraudulently. I can bet that this is idea's SCAM number using it Idea is making money. A bill screenshot is attached in support. Its best to have any other operator than Idea because idea also changed my postpaid plan automatically to some plan which they used for charging me higher calling rate while during this time period.
Now I have paid excess amount and I have ported into Reliance jio where JioPhone is offering me unlimited calls in only Rs.49 monthly to any network without any condition that idea was imposing on postpaid customers and I am very happy now with reliance JIo.
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Idea Cellular — excessively charged for a number 055315 call which cannot be dialed.
Hi, I am Suraj Karad, from Pune maharashtra and,
My postpaid idea number was [protected] Maharashtra circle, now I've ported into Reliance Jio due to Idea's SCAM.
Idea cellular is doing some sort of scam to get money easily from its postpaid customers by adding some entry about dialed number 055315, which cannot be dialed and making money like 10 rupees per minute.
I am charged rs 90 unfairly which is very wrong, their customer support is also bad, they don't help you, and they won't take your complaint seriously.
Similar things are happening around to many people (Idea postpaid customers), if you search google only a number 055315 then you will see results that idea cellular is charging for some number 055315 which you cannot dial but they will add it to your postpaid bill and they will add any amount excessively to your regular bill and make money fraudulently. I can bet that this is idea's SCAM number using it Idea is making money. A bill screenshot is attached in support. Its best to have any other operator than Idea because idea also changed my postpaid plan automatically to some plan which they used for charging me higher calling rate while during this time period.
Now I have paid excess amount and I have ported into Reliance jio where JioPhone is offering me unlimited calls in only Rs.49 monthly to any network without any condition that idea was imposing on postpaid customers and I am very happy now with reliance JIo.
Suraj Karad's reply, Jun 14, 2018
my alternate contact number for contacting me is 7588063098 (Reliance Jio). My name is Suraj Karad and my email id is: surajkarad@gmail.com.
I have ported my all 5 idea addon postpaid connection numbers to Reliance Jio because of Idea SCAM.
I am sharing my contact so that Idea can contact me to settle excessively billed amount by giving me refund.
I have ported my all 5 idea addon postpaid connection numbers to Reliance Jio because of Idea SCAM.
I am sharing my contact so that Idea can contact me to settle excessively billed amount by giving me refund.
Idea Cellular Customer Care's response, Aug 9, 2018
Verified Support
Dear Customer,
As per our communication, we've informed you that the bill has been generated accordingly as per your bill plan rental, usage charges, late payment charges & G.S.T. Also, as discussed you've been charged for calling unique number ( For Astrology).Hence, we express our inability to reverse the charges for the same as the bill is generated appropriately.
Regards,
Neha
As per our communication, we've informed you that the bill has been generated accordingly as per your bill plan rental, usage charges, late payment charges & G.S.T. Also, as discussed you've been charged for calling unique number ( For Astrology).Hence, we express our inability to reverse the charges for the same as the bill is generated appropriately.
Regards,
Neha
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We have tried contacting you but couldnt get through. Kindly elaborate your concern also share your alternate number so that we can assist you better.
Regards,
Neha