[Resolved] Idea Cellular — Cheating and wrong promises of idea broadband | |||
Dear sir, One of the idea executive mr. Surya ([protected]) from hyderabad given wrong promises and collected rs1640 money, and also original documents of adhar card on 26th of oct. But up to now i didn't get my original aadhar card and even i didn't get broadband connection also. I got just user id but no internet connection, so i am requesting please return my original documents, this document is very valuable and money also. My idea user id:[protected]. I called this executive ([protected]) so many times, but he didn't pick my call and still he rejecting my call with out proper information. Was this information helpful? | |||
Nov 11, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 Idea Cellular Customer Care's response Hi Harsha, We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern. Regards, Yogesh Verified Support Oct 04, 2016 Idea Cellular Customer Care's response Hi Harsha, As per your telecon with our customer service associate on 4th Oct 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Yogesh Verified Support Oct 11, 2016 Idea Cellular Customer Care's response Hi Harsha, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Suhas | |||
 3 Comments | |||
Comments
My recharge mobile no.[protected] docomo network but by mistake selection idea recharge amount 93 so plz refund my balance. Thank you
Sir, i want details of incoming and outgoing calls of my number [protected]
Idea Cellular Customer Care's response, Oct 4, 2016
Verified Support
Hi Rahul,
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Esther
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Esther
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know the reason for deduced few amount.
We have noted your concern. Please give us some time to get back to you.
Regards,
Esther
As per your telecon with our customer service associate on 5th Oct 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Regards,
Sagar
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Suhas