Idea Cellular — Complaint against Idea cell No. [protected] | |||
This is to inform you that I am continuously getting phone calls from No. [protected] for non payment of bill against the said mobile. First of all I would like to inform you that the said mobile no is not use by me and I have not received the sim card against the said mobile. after several discussions with Mr. Nilesh Patil I had paid Rs. 100/- through Paytm on 5th August, 2015 at no fault of mine and Mr. patil has agreed that after making the payment I will not received any phone calls against the said number but would like to regret to inform you even now I am receiving phone calls from the No. [protected] and they are asking me to pay a bill against the said mobile numbers which does not pertains to me. Kindly look into the matter and guide me accordingly. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 12th September 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 12th September 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Today I have received a call from the your executive asking me to pay a bill of Rs. 318/- against the said mobile. Call was received from the Cell No. [protected] around 4.00 pm and [protected] around 5.56 pm. In this connection I would like to have clarification on the following points.
1. How the mobile No. [protected] got activated without document verification. No body has visited to my residence for verification.
2. Without providing me Sim Card for the said number how the number got activated.
3. I have not made any request to Idea cellular for activation of the said number on their number 59090 even though how the number got activated.
Kindly let me have the clarification on the above mentioned points from you at an early date.
1. How the mobile No. [protected] got activated without document verification. No body has visited to my residence for verification.
2. Without providing me Sim Card for the said number how the number got activated.
3. I have not made any request to Idea cellular for activation of the said number on their number 59090 even though how the number got activated.
Kindly let me have the clarification on the above mentioned points from you at an early date.
Dear Customer,
As per your telecon with our customer service associate on 16th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 16th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
The services of Idea is worst. Every time I have tried to send the email but the same is getting bounced. Every time I am getting message as :-
Delivery has failed to these recipients or distribution lists:
care.[protected]@idea.adityabirla.com
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
Delivery has failed to these recipients or distribution lists:
care.[protected]@idea.adityabirla.com
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
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Sincere apologies from us. We have your contact details and we will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular