[Resolved]  Idea Cellular — customer executive from idea store gulbarga station road

Address:

Gulbarga, Karnataka, 585101

I had a postpaid sim, to which i went to switch to prepaid. First of all, for such a quick task, the store employees made me to roam for 2 days to the store. And later, after 2 days, during the switching procedure, when i was asking about the details regarding prepaid recharges to one of the lady customer executive, she started to answer so rudely as if a begger is standing in front of her rather than the idea customer. When i warned her about giving a complaint, she called some men for harassing me instead. The fact i guess i get from her behaviour is that i am no more a postpaid customer, so there is no value for a prepaid customer. She warns me rudely not to come to the store next time and go to the other outlets in the city. Who the hell is she to tell me not to come to the store? (Only if she is a closely related with mr. Aditya birla). And when i tell this incident to her senior, he says to let it go and mind my work.in an indirect way, (Get the hell out of here). I would wish for his black carrier in his future, one day when in emergency, he would get the same response.. I would rather give a police complaint, just because of the reason the executive is a lady, i stopped myself. Thank god i am not a part of idea anymore, i have even gave a port request for airtel.
Below are the details of the store in which that unprofessional lady works. I pity on the staff who hired her for the customer communication job.

Store name: saptagiri communication, 1-71/lg 12, a k asian grand, opp keb office, station road, opp ncc, kalaburagi, karnataka 585101

Phone:[protected]

Timings: 9.30 am – 7.30 pm