[Resolved] Idea Cellular — Data Usage of 1 GB exhausted in 2 hours without using | |||
Hi I recharged my idea sim card with 249 net setter plan online for 1 gb data. I am using the sim with a dongle. Recharged on 30 th of may. On 31 May it says the data usage is exceeded. I have used it hardly for 1 hour total. I didnt not download/watched any videos or any files. On 31 st internet was connected only for 2 hours. I used to use 1 gb for almost a month. I can confirm this error because it happened 2 days before also the same situation. But i did download few mb files so i did not give it much thought and recharged again. I ve simply lost around 500 rs in last 5 days. sim : [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We have noted your concern. Please give us some time to get back to you.
Thanks & Regards,
Customer Care, Idea Cellular