Idea Cellular — extra charges postpaid

Address:2480p1

My issue is that past few months idea network is charging extra bill on my number. I complained in there customer service but still i am facing problem. Matter is that they provided me 4g internet free of cost. When i use it they add that bill on my main balance. When i call there customer service toh banda kehta hai k humne apko 4g net dia h to jab bhi apka phone 3g area me jata hai to charges cut te hain. Now according to them i should check myself wether i am on 4g area or 3g area. Yahe kaam reh gaya hai customer ka k area dekh k net use karein. I can explain whole thing on the call. Kindly look into this.
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Idea Cellular customer support has been notified about the posted complaint.
Jul 24, 2017
yalangi's response
Idea is fake its a very fraud network
Complaint comments 

Comments

Dear sir,
good morning. I am a idea sim user. I want to get my received call list details for last one month. so kindly give send me my details through email

Mail id : [protected]@gmail.com
thank youy
I have a idea network number [protected] irecharge with 395 rupees they are said net speed is 3G 21.1 but realty is 0.5 and 4G speed is 0.0 its test trough myspeed app(trai) the idea is fraud network and giving a fake imformation and advertaisements
Without any information my idea mobile deduct amount for activating value added services, caller tone activated without my concurrence, my no is [protected]
I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id.farooq.[protected]@gmail.com

Thanks & Regards
Farooq lagdak
My mob.no.[protected] idea was deducted bluelima service without my permission 315 my balance please refund my balance every time rs.35 deducted my number my father un educated please take this type fradus

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