[Resolved] Idea Cellular — Fake document use against my Mobile no. | |||
Hi, Myself "Tarique Arsiwala" and my postpaid mobile no. is [protected], couple of months back i did portability on this no. from Airtel to Idea (Pre-Paid) and within few days i had converted the same no. in to Idea postpaid through Bhumi Communication - Vasna Ahmedabad and Branch code is 75063. For registration to postpaid i had submitted all my document like my Adhar Card copy and a passport size photograph now after nearby 2 two month when i had received a call from agent regarding bill payment i came to know that my mobile no.is registered by the name of some Ishan Sevak from Baroda. My outstanding bill payment is some 4000/- is again high as per my usage and i had not been informed any single time for pending bill, i had even not received any communication regarding pending amount. Being a India's one of the best cellular company do someone expect sim card registration on fake ID or done with specific intention, i am also worried that what happen to my document? is it used for issuing fake sim card to one who does not have any identity. As my document was not registered with my card should lodge a FIR because tomorrow if something happen who is going to take a responsibility. You can check my detail from how many years this mobile no. is registered on my name and how it is possible that it can change from initial name to some else without any approval/affidavit/legal document. I hope you understand my concern/problem and expect quick response from your end. You can contact me on [protected]. Regards, Tarique Arsiwala Was this information helpful? | |||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Idea Cellular Customer Care's response Dear Customer, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 08, 2016 Idea Cellular Customer Care's response Dear Customer, We tried contacting you on your Idea contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query. Thanks & Regards, Customer Care, Idea Cellular | |||
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