[Resolved] Idea Cellular — fees charged for linking aadhaar card to mobile number.

Ajay Ambavanekar

from Mumbai, Maharashtra

Address:

Satara, Maharashtra, 415523

Dear sir/madam,

As per government rule it is mandatory to link aadhaar card to mobile numbers, but some retailers are charging rs. 10/- per head per mobile number as processing fees from us.
Though it is declared by government of india that it is free of charge then why are they fooling us by charging.
Kindly look into this matter asap.

Thanking you,

Ajay ambavanekar
(Idea user-[protected])

Address of idea gallery/store who charges fees:-

Cherry telecom
Raskar building, block no. 9,
Near jal mandir, opposite uplekar temple,
Laxminagar, phaltan-415523.

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Sep 17, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

Idea Cellular Customer Care's response Hi Ajay,

Please accept our apology for late reply and inconvenience caused. Your provided details is been forwarded to concern department. Please be assured an update will be served to you shortly for the same.You may write back to us at [protected]@idea.adityabirla.com or social media for further assistance.You may also contact 198/12345 for services and complaints if any.

Regards,
Meeta.

Verified Support

Aug 11, 2017

Idea Cellular Customer Care's response Hi Ajay,

Your concern is been discussed and resolution is communicated with the respective team.You may write back to us at [protected]@idea.adityabirla.com or social media for further assistance.You may also contact 198/12345 for services and complaints if any.
Regards,
Meeta.