[Resolved] Idea Cellular — fraud transaction from credit card

Varsha Tigga

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500007
Website:	Idea cellular bildesk

Rs 5000 deducted from my credit card without my authorization. I received call from [protected] saying calling from sbi bank and said we are sending you new card and i said okay then they asked if i want to transfer my rewards points too. I agreed to it but they said balance is low so we cant process but can transfer to credit card so i gave the details of my icici credit card and they deducted rs 5000 from it. The transaction was made to idea cellular bildesk. Please look into it and refund the amount. My icici credit card number is [protected].

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Feb 7, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 21, 2017

Updated by Varsha Tigga Bank is not helping regarding this so please revert back the money back as the money was deducted by you guys. I went through couple of complaints in your website and found hat similar issues are being faced by other people. How can you cheat people?

Verified Support

Dec 30, 2017

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone also, we suggest you to take the help of legal authorities and file the FIR for the concern.

Regards,
Lavina