[Resolved]  Idea Cellular — fraud with recharges (you are losing a customer)

Dear sir,
I have been a customer of idea prepaid for almost 4 years. This is regarding the issue with my recent recharge. I did a recharge of rs. 459 via amazon pay on 12 april. It was clearly stated on amazon that i would get 1.4 gb/day for 84 days. Now can you apply a little common sense and tell me why would you mention the extra 400mb data per day on amazon pay if that is only available on my idea app? I have called customer care 4 times for this matter. First three times, they said my recharge was not activated as my earlier recharge was still active and i will get my extra 400mb/day benefits after 16 april after the activation of recharge. Now after my previous recharge ended, i noticed i was still getting 1gb per day. I called customer care again and now they tell me it was only available on my idea app. Now this is completely ridiculous and hypocritical. Just tell me why would you even mention the extra data on amazon pay if it was only available on my idea app. Your own employee told me that my benefits were 1.4gb/day even if i recharged via amazon pay. Now they are saying the opposite. So hypocritical of you people. Just to get in competition with jio, you are looting your customers by showing the false information. I understand your company may be in loss or something due to jio. But at least don't make a fraud with your customers if you cannot serve them. As soon as my recharge ends, i am shifting from idea. I know you get lot of emails and you may not even reply. But see now at least one customer is awake. It will hopefully give rise to other customers realizing this fraud and eventually they will also leave idea. For today, you lost a valuable customer and if this continues you will lose more tomorrow.