[Resolved] Idea Cellular — harrashment by idea # regarding payments idea number [protected]. (even no dues pending ) still idea team calls to my relatives... | |||
Contact- [protected]@gmail.com or [protected] Dear Team, this is for your information, your collectoion is harrashing me by calling my relatives for payement of my Idea number # [protected]. even i have already cleared total bill & given a request for convert this number in prepaid. Call received on date[protected] from idea collection executive by number- [protected] i have reported to idea store ( Mohid height, suresh nagar, RTO lane, andheri weats) on[protected]. and they said they will look into this matter. Call received[protected]today from idea collection executive by number- [protected] My Name - sombir idea number- [protected] Now this is really too much . now i am looking for compensation amount for this harrashment. Please ask your Lawer to contact me @ [protected] otherwise i will go ahead. i have all recordings. i am going to log an FIR against Idea. Note- If i will not get the response withing two hours of receipt of this mail, i will go to sicial media- Youtube/Tik-Tok/ Facebook/Twitter. Regards sombir Cont.# [protected] Their Acceptance Letter for their Mistake _ for reference Harrashment by Idea # regarding payments idea number [protected]. (Even no dues pending )\Your Idea Mobile Number :[protected] Inbox x appellate.[protected]@vodafoneidea.com 12:21 PM (9 minutes ago) to me Dear Customer, Warm Greetings from Appellate desk! This mail is in response to your mail regarding services. We called on number [protected] on 17th April 2019, your concern has been discussed. Please accept our apologies for the inconvenience caused to you. We would request you to please consider this mail as apology letter. We have taken note of your feedback. At Idea, we immensely value your feedback and suggestions for further improvement of our services. Thank you for writing to us at Idea. We regret to inform you that we are unable to disclose the action against executive as provision for same is not available with us. Additionally, we recommend you to update your email address by sending an SMS as EMAILID(space)Email address to 12345 (Toll free from home network). Please note that email Id registration by SMS can only be done when the services of your number are active. Should you need any further assistance, please do call us on [protected] (Toll Free) or you could also choose to e-mail us on [protected]@vodafoneidea.com Thanks & Regards, Wajid Shaikh Appellate Desk Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone Partnership Was this information helpful? | |||
May 22, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 21, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that share us customer care executive name & number from which you have received a call to assist you further. Regards, Lakshmi Apr 21, 2019 Updated by lambajatt Hi laxmiAs discussed, please find attached call details Regards Sombir [protected]     | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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You were asking for screen shot of calling from idea. So I am attaching here some screenshot.
I am really shocked to see your such behaviour, you even don't know the name o[censored]r Director, and you was not able to provide me any details what I asked.
Still you people are blaming me. And asking for proof. You mean to say I am totally free, I don't have work so I am here for time pass.
I have paid my bill on 12th and your team is calling my relatives till now.
How can idea team give my personal information to any irresponsible agency, who even don't know current status.
What is cost of my self respect????
I was insulted in front of my relative by your team. They were again and again calling without checking payment status. Why?????????????
You want proof... So go through attachments.
Even I have call records but please don't ask me to share. I will provide in civil court only.
Regards
Sombir
[protected]
Seven four zero zero one four three one eight one
Sorry for the inconvenience caused. We have escalated your concern to our respective team. Our concerned team will get back to you for further assistance.
Regards,
Lakshmi