Idea Cellular — I am complaining about my refund from idea

Address:

R 106 3rd floor back side entry near Krishna Mandir Model Town 3 MI New Delhi 11000 9

Hi Team,

I would like to inform you that I have been using a postpaid mobile number from Idea which is[protected] from past 5 to 6 years. Due to network issues I have placed the request then Port out the number from Idea to Airtel my refund cheque from Idea was sent to my previous address where I am not living from past 3 years. I have updated my address at Idea customer care and I have sent them emails so many times that please send my refund check on R 106, 3rd floor back side entry near Krishna Mandir Model Town III Delhi 110009. After sending them plenty of emails on [protected]@vodafoneidea.com and contacting customer care so many times I got no result it's been more than four to five months I have discontinued my postpaid number which is[protected] from idea but nobody is helping me in the customer care I am not getting any revert on the emails I have been sending and Centre people are also not supporting and helping me every time when I visit the centre they simply say that the server is down I request you to please do something about it and please ask them to send my refund check on the address that I have highlighted above.

Regards
Shweta sikdar
R106, 3rd floor back side entry near krishna mandir
model town 3
Delhi 110009
[protected]
[protected]