[Resolved] Idea Cellular — idea cellular how to remove my saved card details from recharge

weatherbug

Feb 3, 2020

Address: 411021

Hi,

While i was recharging the idea number with idea web portal and my idea app, the save card for future transactions option was enabled.

Now i wanted to remove the saved cards, but i didn't find any option.

When i called idea customer care, they are saying there is no option for that.
If we didn't login also, the saved cards will show on payment page.

Please help.

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Mar 6, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've informed you that your concern was raised and the same has been concluded that we have shared the feedback to our respective team.

Regards,
Prajakta

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Comments

sadha1979

Feb 4, 2020

Sir,
Already as MNP to JIO but still now not updating now this number [protected] deactivited kind take action pl.

Outstaing amount will clear for idea network but still no action

Idea Cellular Customer Care's response, Feb 5, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Prajakta

deeksha jat

from Hyderabad, Telangana

Feb 5, 2020

I have enough talk time in my idea number [protected].
I am unable to call anyone or unable to send sms.

Idea Cellular Customer Care's response, Feb 11, 2020

Verified Support

Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta