Idea Cellular Complaints & Reviews

I got the message from idea to update from 3g to 4g.

Issues are,

1. No service provider or idea outlet near / around kasba peth.

2. After going through so many problems finally updated to 4g in mitra mandal chowk.

3. Forget the speed or 4g even 3g connectivity is gone.

In my house all mobiles are having idea network. Because of the poor response i'm thinking to change...

Pl refund my security deposit mobile no.[protected]

Dear sir
I have post paid idea connection on dated
04/06/2019 i change my post paid idea connection to pre paid idea connection. I have pay all due on that date but my security deposit is not refund till dated 04/02/2020
I have gone many time in idea office but they reply your refund is in progress pl wait l am unable to go many time in idea office pl...

After a long time, again they started
Deducting balance and telling its for activating or downloading but actually I dnt even download anything ...yesterday I got this msg

Dear Customer,
thank you for downloading SPORTS_PACK_2 from NDTV.
You have been charged Rs. 20
Your balance is Rs. 2.42

I mean why are they doing so...it happend with me many times...i had complaint about it...

I want to port idea number because of coverage problem. So i tried to port my mobile number [protected]. So i send sent sms to 1900 as port [protected] but failed to deliver. But to other numbers i am able to send messages. Only sending messages to that number blocked. I am in unlimited plan in idea.
Only to 1900 only i am unable to send port message. Maybe they blocked to send messages to that number....

Dear sir,
I had a travel to Muscat on 27th December 2019. To access international roaming (IR) facility, I used "MyIdea" app where there was an ACTIVATION button. Since there was no option for date of travel, I pressed it thinking that the next screen will show "date of travel"- from & to. But it was not there. I realised that IR has been activated. Within the hour, I called up customer care requesting for cancellation & need for...

I was using three nos from idea
[protected]

[protected]- was my no from day one, idea team offered me to take additional nos at 199 each with untlimited benefits...

Hence i went to idea store and got additional nos
[protected]
[protected]

At the time of first billing cycle i got seperate bills i called up customer care and they told me dob was not matching hence, i need to go t...

Hi,

While i was recharging the idea number with idea web portal and my idea app, the save card for future transactions option was enabled.

Now i wanted to remove the saved cards, but i didn't find any option.

When i called idea customer care, they are saying there is no option for that.
If we didn't login also, the saved cards will show on payment page.

Please help....

My idea sim card suddenly stopped showing any network. It has been 2 days already and have tried everything from rebooting, changing sim slots to all manual setting and resetting settings but nothing works.
Date of incident: 1st feb 2020.
Phone number: 8681...26
I have tried the below options:
1. Restarting the phone.
2. Switching to airplane mode.
3. Changing the preferences in sim card settings.br...

I am not getting any calls and smS from last 8-10 hours. I have complained to Idea customer care but they are saying turn off phone and it will work. I have done same but not getting any result. Again I have called and asked for help, she told me to wait for 2-3 days for this. I am not able to use phone without any calls. It was not informed in prior also and now i m facing problems. Please help me at the earliest...

I want to change to other network operator from vodafone idea.
Instead of getting upc code, i got message that upc cannot be generated because of "subsisting contractual obligations".in idea store, i was told to pay more money to get upc code.
As it is postpaid connections, i paid ₹1, 500 in advance.
Its been 2 days that i am trying to get upc code.

Customer care told me that it is technical issue.br...

I requested for port out from maharashtra to karnataka circle for number [protected]
I received mail from idea that port out has been successfully completed.
Network of my mh sim card has been deactivated from 30th jan 10 pm.

When i inserted new karnataka sim card, still my network has been deactivated.

I went to idea store, they also don't know the issue.
Idea store no 92/3 shop,
Outer...

I received a message from 53010 stating "dear customer, you have been charged rs 10 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. The same happend on27/01/2020 and i get refund after my complaint. The same happens today.. 2 i didn't purchased any game. Kindly stop this and refund the amount...

I have been facing a lot of trouble while placing calls on my idea mobile over the past few months. There are frequent call drops, disturbances in the line and network issues. At times, i am not able to make or receive any calls at all and a message is displayed, saying 'network busy'.
Even restarting my mobile and inserting the sim in other mobiles has no effect on this problem - which is indicative of the problem being solely with...

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Mobile service providersidea cellularnew sim not activated, unable to contact 59059 from...

I had recharged for an amount of rs.459 on 30.01.2020 at 5:34am. The amount has been deducted from my account but the recharge has not been activated yet. I have been trying to check the balance and recharge details since then but has been in vain. Either activate the package or refund the amount. Kindly do the needful for the same immediately. If possible before 9am....

I have not downloaded any sportsrelated one97 and stop deducting 5 rupees from my account every day
Kindly cancel the activation of sports one97 downloads which i have not done, and stop deducting 5 rupees every day from my account
My mobile number is [protected]...

The speed is really really slow. I can't even go to a website (Any website). It's not even the normal speed (4g is not even a question), it shows e and 5-6 times the internet is just stopped.. The network is gone, the speed is really bad. Nothing happens after restarting the mobile phone, the speed remains the same. I really don't appreciate that. I'm unhappy with the services provided by the provider....

Few months ago i ported my no [protected] from idea cellular network to reliance jio and we did so by clearing all our dues and i have also paid some extra amount so that i doesn't face any inconvenience but still the company claims that we haven't cleared our dues and has threatened us for deactivation and today i. E 28/01/2020 they have deactivated my no this is not a consumer friendly activity...

Now a days, operators have been crediting talktime as secondary balance. Means if we don't use it before expiry of the pack, then entire balance would be wiped off.. Thats their new strategy to earn money.

How can they do that?

Earlier they had been deducted balance if we don't recharge after expiry. But now they are being stealing openly..

Kindly sort this..

Regards
P VENU...

I own an Idea 3G prepaid sim. I was using the sim till August 2019. And then I stopped using the sim till Jan 2020.That means I didn't use my sim for nearly 5 months. Now I wanted to use the sim again so I recharged with the ₹199 pack that gives benefits for 28 days. But my sim is continuously showing no service even after recharging with the pack. I tried to use the sim in another phone but it didn't work. I also cleant the sim and inserted...