[Resolved]  Idea Cellular — idea cellular missguided about nirvana plan

Hi idea team,

I am nishant, one of your old customer. My contact number is this [protected] which i have permanently disconnected. Because i had found fraud case from your idea team member done. I got the call from your idea team for new connection but clearly, i said that i do not want any new connection. But i want to check/test your idea network because i am facing network problem in all location. So, i want to check your network and then i will port my sim in your idea sim. She was ready for my terms and condition.
I got call from ms. Rupali ([protected]) said ok you can get idea sim for testing. When i got the sim after then she stopped to attend the call, her colleague attended my called she is name ms. Vaishali. When i shared my problem with her. She said she will confirm with her senior then she will call me, but i did not get any call from her side. Next day i called her, but she also stopped to attend the call. One day i had called her, and she gave phone to her head to speak that time once again i shared my problem with her she started shouting. Why are you calling again and again? We have a lot of work. She did not ready to listen. She is undisciplined, rudy, disruptive person that kind of people working in your company. How she spoke with customer. Who does not know how to speak with customer. First of all, she’s colleague shared wrong information to customer then head is speaking annoyingly with customer. I never spoke rudely and abused but she spoke undisciplined manner. So please take action on that lady. I am really disappointed with your services. If you required further information.