[Resolved]  Idea Cellular — idea - cheating customers with wrong promises

Address:

560048

I have ported my mobile number from airtel to idea (One of the biggest mistake i have ever made) last week based on the discussion i had with their executive. During the conversation, they agreed for many things including the plan, special discounts and offers as well as 3g data coverage in bangalore location. But when the actual porting has happened, they assigned it to a different plan which i have not agreed without any offers or discounts they offered. Also, now they are saying that they have stopped 3g service across karnataka.

I have got the call from the number - [protected] and she introduced herself as anu, and idea employee. But i am not sure if she really an idea employee or an employee from any agency. They made literally wrong promises and cheated me with the help of idea executive who came to my office for collecting documents.

I have called their customer care and all the things happened. Though they are agreeing with everything, they are not offering any solutions for the issues i am facing.

I believe idea is trying to increase the customer base in unprofessional ways with wrong promises before the acquisition/merging with vodafone. Now i am in a helpless situation to wait 90+ days to go for any other providers. So i request the people not to choose idea mobile service, what ever the offers they offered.