[Resolved] Idea Cellular — idea mobile recharge - money deducted - not recharged | |
I have tried to recharge my idea prepaid mobile phone [protected] for rs.199 on 12.10.2018 through sbi net banking using avenues india private limited as per the transaction id[protected]igaeobtvp2. The amount was deducted from my account but the mobile was not recharged. However i tried once again on 28.10.2018 for rs.398 as per the transaction id[protected]igaeqqwvo3. Again not recharged. Kindly look into that and do the favour to have confidence and trust on you sir. Was this information helpful? | |
Dec 3, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Varsha | |
 3 Comments | |
Comments
I lost mobile block my number immediatly [protected]
Idea Cellular Customer Care's response, Oct 31, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.
Regards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.
Regards,
Prajakta
Sir incoming and outgoing are not possible.mostly time network is not available.Plzz solve this problem.
My current location is 25/6 Indra vikash colony, (110009), Nirankari colony new delhi
My current location is 25/6 Indra vikash colony, (110009), Nirankari colony new delhi
Idea Cellular Customer Care's response, Oct 31, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
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If the issue is not getting resolve, thinking to stop using idea serices permanently.
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta