[Resolved] Idea Cellular — Idea Money Fraud transaction on my credit card.

bijsharm

from Gurgaon, Haryana

Address:

560037

Hi,
I am Bijendra Sharma from Bangalore, I have recieved the SMS on my mobile for the fraud transaction done using my credit card.
Fraud transaction on my credit card: Merchant is Idea money

1. on date 6/04/2017 @ 11.33 am first transaction of 4802/- Rs at IDEAMONEY.

2. on date 6/04/2017 @ 11.33 am first transaction of 4802/- Rs at IDEAMONEY.

3. on date 6/04/2017 @ 11.33 am first transaction of 4802/- Rs at IDEAMONEY.

Request you to credit the amount to the card.

Sample msg
==========

Transaction of Rs. 4802.00 made on SBI credit card XX9403 at IDEA CELL-BILLDESK on 6-Apr-2017

Regards,
Bijendra Sharma

Was this information helpful?

No (0)

Yes (0)

May 11, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Apr 06, 2017

Updated by bijsharm My number : [protected]

Verified Support

Apr 06, 2017

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Vishal

Verified Support

Apr 06, 2017

Idea Cellular Customer Care's response Hi,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Vishal