[Resolved]  Idea Cellular — idea network cheating me

Address:

535101

Respected sir/madam, recently i changed my mobile number (+91 [protected]) network from reliance network to idea network using mnp on july 5th 2017. I paid ₹444/- at the time of mnp and they said that i will receive following benefits for next 84 days (September 26, 2017) :-
For 4g handset mobile:
1) idea to idea unlimited
2) 3000 minutes to other networks
3) daily 1gb 4g data (84 gb for 84 days)

For 3g handset mobile:
1) idea to idea unlimited
2) 3000 minutes to other networks
3) 2gb 3g data for first 35 days (Up to 8th august, 2017).

I am using lenovo zuk z1 (4g handset mobile) and i got:-
1) idea to idea unlimited
2) 3000 minutes to other networks
3) daily 1gb 4g data (84 gb for 84 days)
4) 2gb 3g data with 35 days validity (Till 8th august, 2017)

I am using the same phone from staring and definitely i use less than you 1000 minutes till date... But after august 8, 2017, the extra 2gb data and more than 2000 minutes are expired. I called customer care and they said i used 3000 minutes and they are not expired. I asked for complete details for those 3000 minutes, at least major call details. They respond recklessly, and not responding well. Definitely they will give 3g offer (If it was 4g offer, they won't give extra 2gb with 35 days validity). So please take severe action on them and enquire complete details regarding this issue &re-back my unused minutes as early as possible. Please respond soon. I am waiting for your reply.