[Resolved] Idea Cellular — idea postpaid bill generated after discontinued services | |||
I had a Postpaid connection from Idea cellular, i was not satisfied by the services so i decided i will port out of Idea Postpaid to Airtel Prepaid i also tried to port out to Vodafone but got denied due to some unclear bills so i paid the bill cleared my outstandings and requested to port to Airtel prepaid and my request was accepted and i successfully ported to Airtel after some days i get a call from Idea saying that i have a uncleared bill of Rs 370.58 dated for 17 November even though my number was discontinued on 12th November, i am being charged for services i didn't use and if i had bill due Idea should have denied my porting request . Number:- +91 [protected] Account number:[protected] Was this information helpful? | |||
Jan 30, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Lakshmi | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Worst network of 3g too
My problem isn't resolved by them
Complaint several times
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi