[Resolved]  Idea Cellular — illegal deduction of money from main balance

Even after several times sending message to stop the flash service and receiving the confirmation. Problem still persist and balance keeps on getting deducted. This happened again on 2-june-2020, my balance got deducted and charged for unnecessary cricket service. Please stop all such flash sms and refund my balance.
I have the message and the response that i received for the sending the stop message that i sent 5933500.
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2020
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further

Regards,
Aarti
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