[Resolved] Idea Cellular — internet and calling problem | |||
I am facing internet connectivity since 1 month and calling problem since 10 days. I can't call because of this problem. Aforesaid problem occurs in my area on all idea sims. I use airplane mode again and again for calling someone and now i am able to use only 2g because there is no connectivity for 3g/4g. There is also a vodafone tower near my phone but still this problem happens. Solve our grievance otherwise we are compell to change our sim. Area - jagatpuri, opposite power house, niwari road, modinagar -regards Tushar agarwal Was this information helpful? | |||
Jan 21, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 18, 2019 Idea Cellular Customer Care's response Dear Customer, As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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My idea number is [protected].
I need my idea call detail time from 1 october 2019 to 5 december 2019 Please send to my mail id all in comming and outgoing telephone number also need
Regards,
Rupesh kalambe
my new no [protected] send me
As per recent communication, we would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we are sorry to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. Also, you can check your outgoing call, SMS details & account related information in My Idea Application or Website.
Regards,
Prajakta