[Resolved] Idea Cellular Limited — Postpaid Bills (A/c. No:[protected], Cellular No: [protected]) | |||
Sirs, My name is S. Sridevi, D. No: 47-7-30, 1st Floor, 4th Lane, Dwaraka Nagar, Visakhapatnam.Registered with you for Idea Postpaid as per your prescribed plan in the month of Feb - 2014 thorugh your sales representative whose named by Ms. Jyothi from your Idea office at Dwaraka Nagar, Sangam Sarath Back Side, Visakhapatnam. After the registration formalities I have got one account No. i.e.[protected] and SIM Card No. [protected] which was not given me proper speed of internet connection and I surrenderred this connection. I wrote a letter about please disconnect my internet connection as on today. But that day idea concerned sales representative (Ms. Jyothi) went to lunch. so that i put a letter on her's table. One day i received one call from Idea Cellular representative.. He Spoked to me: Mam your internet connection disconnected.. this is confirmation call. I am relaxed after his call. Since Feb-2014 to today on date whether the post paid bills are issued regularly by mentioning the some huge outstnding.I have visited to Idea office so many times but I have not got any proper response from your Idea office, Dwaraka Nagar, Sangam Sarath Back Side, Visakhapatnam. Now i received Legal Notice from Srinivasa Rao Pachwa, S. Raghavendra Rao, Advocates. In Notice: You are therefore hereby finally called upon to remit a sum of Rs. 1458.80 together with interest @ 18% per annum. Finally I have decided that I am not agree to pay the bills. Further I wish to inform you that I have contacted through email on email id. [protected]@gmail.com on Friday, 06 June, 2014, 03.00 PM. Finally I hereby request you kindly give me proper solution in this regards, Yours truely, S. Sridevi M- [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 10th June 2014, we wish to affirm that your aforesaid has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 10th June 2014, we wish to affirm that your aforesaid has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular