[Resolved]  Idea Cellular — miserably wrong porting

Address:

Ludhiana, Punjab, 141012

On or around 11th nov. 2017 your agents ms tanu mehta and her husband after calling a few times visited our residence asking to port two reliance numbers to idea. Offered 249/-post paid pack on 1st and 200/- or so, on 2nd. Got a few papers signed and tried to link with my adhar card. Also took signed photocopy the adhar. Just after a few weeks i started receiving sms "your usage is heavy pay so much to avoid deactivation bla bla". On visiting your showroom on pakowl rd. Feroze gandhi mkt. I was shocked to know that said no. S are in the name of some rani. I never knew any body of this name, and not the package i was offered. Was given solace by your staff. Had to visit again as sms continued. The in charge told waiver has been request and phones will be in your name. On my request one pack 249/- 2nd 100/-. Bill will be sent on my e-mail till date bill/details not received. Name not changed. Call this no. Visit idea showroom. I am 69 years old, sick man feeling awfully harassed, difficult for repeated visits. If problems cannot be solved immediately please de-activate my numbers. So that i can to jio or airtel etc.